CUSTOMER TERMS AND CONDITIONS (EFFECTIVE 1 SEPTEMBER 2025)
(referred to as “the organisation”)
YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS AND CONDITIONS AND ALL TERMS AND CONDITIONS OR POLICIES INCORPORATED HEREUNDER BY REFERENCE (“T&Cs”), INCLUDING:
See: Privacy Policy
1.1 This website is owned and operated by the organisation and can be accessed at its primary domain and/or through related mobi-sites, software applications, and any other portals specifically made available by the organisation (“Website”).
1.2 The Website is an e-commerce and service platform that enables you to browse and purchase an array of products and/or services made available to Users, including but not limited to educational content, training materials, digital learning resources, and related offerings (“Goods”).
1.3 These Terms and Conditions (“T&Cs”) govern the ordering, procuring and delivery of all Goods on the Website (including all services related thereto) and are binding and enforceable between the organisation and every person that uses the services on, browses, accesses, or becomes a registered user on the Website (“you”, “your”, “User”, “Customer”).
1.4 Any reference to “the organisation”, shall (to the extent legally permissible) include our directors, officers, employees, representatives, agents, shareholders, affiliates, subsidiaries, holding companies, related entities, advisers, sub-contractors, service providers and suppliers.
2.1 These T&Cs contain provisions that:
2.1.1 limit our and/or other third parties’ liability towards you;
2.1.2 place certain assumptions of risk on you (including undertakings and indemnifications);
2.1.3 include certain admissions of fact.
2.2 Nothing in these T&Cs is intended to contravene the applicable provisions of the Consumer Protection Act, 2008 or similar legislation. These T&Cs must be interpreted to ensure compliance with applicable law.
3.1 Only registered Users may order and procure Goods through the Website.
3.2 To become a registered User, you must complete the registration process and provide login details and certain personal information, in line with our Website and Privacy Policy.
3.3 Each time you wish to order Goods, you must log into the Website using your login details. Incorrect login details will result in denied access.
3.4 You agree that your login details will be used only for personal use and not disclosed to any third party. Where correct login details are entered, irrespective of whether such use is fraudulent or unauthorised, you agree to be liable for payment unless cancelled in accordance with these T&Cs.
3.5 If you become aware of any unauthorised use of your account or login details, you must notify the organisation immediately and take reasonable steps to mitigate potential loss.
4.1 Ordering Options
Goods may be ordered either:
4.1.1 via the Website; or
4.1.2 directly from the organisation in line with its ordering processes.
4.2 Website Orders
4.2.1 Goods intended for purchase should be added to your cart (“Cart”) prior to payment.
4.2.2 Prices reflected in your Cart will include VAT (where applicable) but may exclude other taxes.
4.3 Direct Orders and Bulk/Group Orders
4.3.1 Organisation quotations are invitations, not binding offers.
4.3.2 All orders must be placed in writing.
4.3.3 A binding agreement (“Accepted Order”) arises only upon acceptance by the organisation.
4.3.4 Payment must be made in full within 30 days of the organisation’s statement, unless otherwise stated on the tax invoice.
5.1 Payment methods may include:
5.1.1 Credit Card;
5.1.2 Debit Card;
5.1.3 Electronic Funds Transfer (“EFT”).
5.2 All payments must be made net of charges or applicable taxes.
5.3 The organisation may request additional information to verify payment. Delivery may be withheld until verification is complete. Failure to obtain authorisation will result in cancellation.
5.4 You warrant that you are authorised to use your selected payment method and have sufficient funds.
6.1 Goods may be delivered digitally and/or in person.
6.2 Digital Goods will be delivered via download link or login credentials sent by email.
6.3 Delivery obligations are fulfilled upon provision of the Goods. The organisation is not responsible for loss or unauthorised use thereafter.
7.1 Except for express warranties, Goods and Services are provided “as is”.
7.2 The organisation does not warrant that the Website or Services will meet your needs or be accurate, complete, or current.
8.1 You warrant that:
8.1.1 you are authorised to enter into this Agreement;
8.1.2 you understand that certain Goods may be aimed at minors;
8.1.3 you have obtained all necessary legal consents (e.g., parental approvals);
8.1.4 you indemnify the organisation against any loss arising from breach of these T&Cs or absence of required consents.
9.1 Subject to applicable law, orders may not be cancelled or Goods returned without prior written consent from the organisation. Reasonable conditions and fees may apply.
10.1 By submitting information, you consent to the processing of your personal information in accordance with these T&Cs and the organisation’s Privacy Policy.
11.1 Use of the Website is entirely at your own risk.
11.2 As far as legally permissible:
11.2.1 liability is limited to the order value of the relevant Goods;
11.2.2 the organisation is not liable for direct, indirect, incidental, punitive, special or consequential damages;
11.2.3 you indemnify the organisation against any loss arising from your use of the Website or breach of these T&Cs.
11.3 All implied warranties are excluded to the extent permitted by law.
12.1 If either Party breaches these T&Cs and fails to remedy within 21 days of written notice, the other Party may cancel the T&Cs or claim specific performance and damages.
12.2 The organisation may suspend or terminate Website access at any time, subject to fulfilling pending orders.
13.1 Failure to fulfil obligations due to Force Majeure is not a breach if reasonable precautions were taken.
13.2 If Force Majeure persists for more than 21 days, either Party may cancel services by written notice.
14.1 Website content and Services may be subject to intellectual property rights. You agree to comply with the Website Terms and Privacy Policy and indemnify the organisation against infringement claims.
15.1 These T&Cs are governed by South African law.
15.2 Urgent relief may be sought from any competent South African court.
15.3 Parties must attempt informal resolution within 21 days of a dispute.
15.4 Failing resolution, disputes may be referred to arbitration under AFSA rules.
15.5 Arbitration will be held in Johannesburg before a qualified legal practitioner.
15.6 The arbitration award is final and binding.
15.7 You are liable for costs incurred by the organisation in enforcing rights under this Agreement.
16.1 For legal notices:
16.1.1 the organisation: info@purposeville.co.za;
16.1.2 you: the address provided during registration.
16.2 Domicilium may be changed by written notice.
16.3 Notices must be in writing, sent by email, and are deemed received on delivery receipt.
17.1 These T&Cs constitute the entire agreement between the Parties.
17.2 You may not transfer your rights or obligations.
17.3 Failure to enforce rights is not a waiver.
17.4 Invalid terms do not affect the remainder.
17.5 Remedies are not exclusive.
18.1 The organisation may amend these T&Cs or incorporated documents from time to time.
18.2 Amendments become effective upon publication on the Website.